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Plantseekers » Privacy Policy & Cookies

Privacy Policy & Cookies

At Plantseekers we are committed to ensuring and protecting your privacy at any time you are on our website or communicate electronically with our personnel. Our Privacy & Cookie Policy is contained below and provides a detailed explanation as to how we may use your personal information provided to us or any we collect through legal means. Updates of our Privacy Policy are completed frequently, thus you should peruse this Policy habitually.

General Website Usage

When you use the Plantseekers website we collect a very small amount of your personal data via an online tracking tool called Google Analytics. If you are using our website then the personal data we collect includes non-personally identifiable information, such as your IP address, the device you are visiting our site on and the browser you are visiting our site on. No other personal data will be collected. This is for the purpose of being able to understand how people use our website and identify where there might be areas that we could improve your experience on our website. The data is used purely for analytical and reporting purposes. It is in our Legitimate Interest as a business to collect this data about how people use our website. The personal data defined above related to each visit to our website will be stored securely in our Google Analytics account for up to 38 months after your visit and then permanently deleted.

We Use Cookies

Cookies are small files which are stored on a user’s device. We use cookies to provide you with essential website functions, analyse website performance and to personalise your experience through relevant content and ads. We also share information about your use of our site with our analytics, advertising and social media partners. By law states we can store cookies on your device if they are strictly necessary for the operation of this site, but we need your explicit consent for other types of cookies such as analytics or marketing. You can at any time change or withdraw your consent below.

Cookies we use on this site

Strictly necessary cookies

These cookies are essential so that you can move around the website and use its features. Without these cookies services you have asked for cannot be provided. These cookies cannot be turned off.

Analytics cookies

Analytics cookies help us to understand how visitors interact with our website by collecting and reporting usage information. These cookies can be turned off or on below.

Marketing cookies

Marketing cookies are used to track visitors across third party websites with the purpose of displaying ads to provide a more relevant and engaging experience for the individual user. If you opt out of storing this type of cookie you may still see ads, they might just not be as relevant. These cookies can be turned off or on below.

Strictly necessary cookies

Analytics cookies

Marketing cookies

Submitting a Form

Contact Forms

When you submit our contact form, all the data you include is shared with our Commercial Team at Plantseekers. It will be stored in our CRM system, ZoHo, and used to contact you in relation to the information that you have provided. This data will be stored for up to 3 years and then permanently deleted. If you consent to receive the Plantseekers email newsletter then your name and email address will also be added to our email marketing software MailChimp. It will be stored securely and used solely to send you Plantseekers email newsletters. You will have the right to unsubscribe from the email list and the right to delete yourself from our email database at the bottom of every email you receive.

Plantseekers Subscription Sign-Up

When you subscribe to Plantseekers your email address is added to our email marketing software MailChimp. It will be stored securely and used solely to send you Plantseekers email newsletters. You will have the right to unsubscribe from the email list and the right to delete yourself from our email database at the bottom of every email you receive.

Who Can Access or Process Your Personal Data?

The personal data specified above can be accessed and processed by the following parties: Plantseekers  team members, Google Analytics, Google Ads, Facebook, ZoHo, MailChimp.

Data Processing Outside of the EU

The data processors identified above may store the data we hold on you in servers outside of the EU. This is the only context in which your personal data will be shared outside of the EU. Our agreements with these data processors include clauses pertaining to the General Data Protection Regulation as we are based within the EU and your rights, as outlined below, will be honoured.

Your Rights

In regards to the storage and processing of your personal data, as specified above, you have the right to:

If you would like to exercise any of these rights please contact us via hello@plantseekers.org. Please state your request clearly in the Subject Line of the email. Your email will go to the Commercial Team who will pass it on to the most relevant Data Protection Officer. We will respond to your request within 30 days of receipt.

Data Protection Agreement

We are committed to our users’ rights to privacy and we are in full support of efforts to ensure your protection online. Users and external parties can request to receive a legal agreement between us, promising the protection of all personal data that we collect and store. Please email hello@plantseekers.org to request our Data Protection Agreement.

Third Party Links

Links might be discovered on our site that belong to third parties. Any third party website on our site has a privacy policy. You should check their terms. We do not accept liability or responsibility for their privacy policies, based on our lack of control over these third party links.

Contact Us

Email: hello@plantseekers.org